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Tuesday, May 28, 2013

To        :  All at customer service department
From    :  Head of Corporate Sales
Date     :  28th May 2013
Subject:  Web 2.0 Strategy


Hi,


Reference to the meeting we had with the consultant Mr. Madawa Widyarathne on 20th May 2013 pertaining to the subject captioned above.

The next meeting with him has been organized on Thursday 6th June 2013. This will be a great opportunity to learn about Web 2.0 strategy and its usage for customer care services.

Therefore, please prepare with your questions and quarries and hand over Mr. Samarajeewa on or before 4th June 2013 to sort-list the questions to be discussed at the meeting.

Details are as follows,

Date     :           Thursday 6th June 2013
Time     :           9.30am to 10.30am
Venue  :           2nd Floor, Conference room

Regards

Nimal Senanayake
Head of Corporate Sales
TP : 2305316 ext : 5320   Mobile : 0774123456

Friday, May 17, 2013

JK Exports (Pvt) Ltd.,
No.253,
Off Lake Cresent,
Kurunegala.


15th May 2013


H.E. The High Commissioner,
Sri Lanka High Commission,
Peters Avenue,
Kampala,
Uganda.

Excellency,


SRI LANKA DAY IN UGANDA


We the JK Exports (Pvt) Ltd., engage in a business of manufacturing of coir related products and export to Japan and South Korea since 2002. We have obtained ISO Standards and Sri Lanka Standards and have won many local and international awards over 3 consecutive years.

The company has interest in expanding the products to Uganda since there is an emerging market for organic products.

Hence, we kindly request you to grant us an opportunity to participate in the Sri Lanka day to be held in August 15th 2013.

We hope that this would be a great occasion to us to meet the potential importers and make awareness of our products among the people of Uganda.

We would much appreciate your assistance in this regard.


Yours Faithfully,


Managing Director,
JK Exports (Pvt) Ltd.

Tuesday, May 7, 2013

Communication Models



Shannon's Model:

















 

One of the earliest models of communication that introduced was Claude Shannon's model. This was introduced in 1948.This laid the foundation for the different communication models that we have today, and has greatly helped and enhanced the communication process in various fields. This model can be considered as the granddaddy of many later communication models.

In Shannon model, the information source typically refers to a person, who then sends a message with the use of a transmitter. This transmitter could be any instrument today, from phones to computers and other devices. The signals that are sent and received can be vary depending on the method of communication. The box at the bottom called NOISE refers to any signals that may interfere with the message being carried. This again would depend on the method of communication. The receiver is the instrument or the person on the other side that receives the. This model is the simplest models to understand the workings of the communication process.



Berlo's Model:


















Another famous communication model is Berlo's model. In this model, he stresses on the relationship between the person sending the message and the receiver. According to this model, for the message to be properly encoded and decoded, the communication skills of both the source and the receiver should be at best. The communication will be at its best only if the two points are skilled. Berlo's model has four main components and each component has its own sub components describing the assisting factors for each.

Schramm's Model:

 

















Schramm on the other hand, emphasized in 1954 that both the sender and the receiver take turns playing the role of the encoder and the decoder when it comes to communication. These models have been followed by various other models such as the 'Helical' model, Aristotle's models and several other models. You should always keep in mind that each of these models has both their advantages and disadvantages. While some communication models try to break down the whole process in order to make it easier to understand, they are not always as simple as they seem.
There are several complexities involved in communications models. This is one thing that needs to be carefully understood in the process of understanding how these models work.

The Transactional Model (Barnlund):

  



















Barnlund’s transactional model of communication reflects the fact that we usually send and receive messages simultaneously. It suggests that the communication process is fluid and relational. The sender and receiver are mutually responsible for the effect and the effectiveness of communication.
In the transactional model, personal fields of experience still exist but they overlap with each other. This is an important addition to the understanding of the communication process because it demonstrates the existence of an active process. In the linear model, meaning is sent from one person to another. In the interactional model, meaning is achieved through a feedback mechanism. The transactional model takes the meaning-making process one step further: it assumes that people build shared meaning in their communication.



Reference:

Wiki of science, WWW.tutorials point.com